Privacy Policy
At Gawdee Organic Pvt. Ltd., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, or interact with our services.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Mobile number
- Email address
- Billing and shipping address
- Order and transaction details
- Customer support communications
- Information submitted through forms, enquiries, or account registration
We may also collect certain technical information such as device information, browser type, IP address, website activity, and cookies where applicable.
2. How We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Arrange shipping and delivery
- Process payments and refunds
- Provide order and delivery updates
- Respond to customer enquiries and support requests
- Improve our website, products, and customer experience
- Send offers, updates, or promotional communications where permitted
- Prevent fraudulent or unauthorized activities
- Meet applicable legal and regulatory requirements
3. Payment Information
Payments may be processed through authorized third-party payment service providers.
We do not intentionally store complete card, UPI, banking, or other sensitive payment credentials when these are processed directly by the applicable payment service provider.
4. Sharing of Information
We may share necessary information with trusted service providers where required to operate our business, including:
- Payment service providers
- Courier and logistics partners
- Website and technology service providers
- Customer communication service providers
- Professional advisers or regulatory authorities where required by law
We do not sell or rent your personal information to third parties for their independent marketing purposes.
5. Cookies & Website Technologies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and enhance the overall browsing experience.
You may manage cookies through your browser settings where applicable.
6. Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, meet business requirements, resolve disputes, or comply with applicable legal and regulatory obligations.
8. Marketing Communications
Where applicable and permitted, we may communicate with you regarding products, offers, updates, and promotions.
You may opt out of promotional communications through the available unsubscribe or opt-out method.
9. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including the ability to request information about its processing, seek correction or updating of information, withdraw consent where processing is based on consent, or raise a grievance.
Certain information may need to be retained where required by law or for legitimate business purposes.
10. Third-Party Links
Our website may contain links to third-party websites or services. Gawdee Organic Pvt. Ltd. is not responsible for the privacy practices or content of independent third-party websites.
We recommend reviewing their respective privacy policies before providing personal information.
11. Children's Privacy
Our website and online purchasing services are intended to be used responsibly. Where personal information relating to a child is processed, we will handle such information in accordance with applicable legal requirements.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable legal requirements.
Any updated Privacy Policy will be published on our website.
13. Contact Us
For questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us:
Gawdee Organic Pvt. Ltd.
Email: support@gawdee.com
Customer Care: +91 7055207030
We are committed to addressing genuine concerns within 24-48 hours.
Gawdee Organic Private Limited
